Privacy Policy

At Hyderabad Gifts Flowers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Securely processed through third-party payment providers (we do not store your credit card details).
• Order Details: Information related to your flower orders, preferences, and delivery details.
• Website Usage Data: Cookies, IP address, and browsing behavior to improve user experience and website functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfill your flower delivery orders in Greenwich, Clontarf, Artarmon, Castlecrag, Roseville, and Balgowlah Heights.
• Provide customer support and respond to inquiries.
• Send order confirmations, tracking updates, and promotional offers (you can opt out anytime).
• Improve our website, products, and services.
• Ensure secure transactions and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

• Delivery partners to complete your flower orders.
• Payment processors for secure transactions.
• Legal authorities if required by law.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure data transmission.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze website performance. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights & Choices

You have the right to:

• Request access to or deletion of your personal data.
• Opt out of marketing emails by clicking “unsubscribe” in our emails.
• Update your information through your account or by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about our Privacy Policy, please contact us.